Camping FAQs

Camping

FAQS

Been having thoughts about camping with us? No problem! Below are the answers to the questions we get asked the most. Please give them a good read through before you make your booking!

Each camping pitch includes a wood box to be used in one of our firepits. Extra firewood and everything you need to have a campfire can be purchased on site. Only firewood that is purchased on site is permitted to be burnt in the fire pits. You cannot bring any with you or forage for it on the farm as this is our beloved wildlife’s home.

We absolutely love dogs and welcome well behaved pups and responsible owners to the farm. We have a few rules though so please click here to take a look at our dog policy.

GENERAL WEEKENDS & EVENT STAYS

Friday check in: 12noon, Sunday check out: 2pm

MAY BANK HOLIDAY 90’s SILENT DISCO

Friday check in: 12noon, Monday check out: 12 noon

MAY 1/2 TERM

Monday check in: 2pm, Thursday check out: 2pm

SUMMER HOLIDAY MIDWEEKS (INC. WILDERNESS WARRIOR MIDWEEK CAMP)

Monday check in: 12noon, Thursday check out: 2pm

WILD MEADOWS AUGUST BANK HOLIDAY WEEKEND

Friday check in: 12noon, Monday check out: 2pm

Yes! Please enter a group name in our comment box at the time of booking and we will be able to place you near to each other. Please be sure to all book the same field in order to make this possible.

You have 2 options in regards to group bookings:

  1. One person books/pays on behalf of the entire group.
  2. Each family books and pays individually for their own pitch and writes your group name in the comment box at the time of booking. If you choose this option then it is important that you all book in to the same field as each other.

Please note all of our bookings must be done online via our website.

A pitch is perfect for four people in one tent. If your party is larger than four, then up to 2 extra people can be added to that pitch/tent at the time of booking. A pitch can hold up to a maximum of 6 people in one tent. If your party is larger than 6 then the booking of another pitch is required.

Please email us at info@themacsfarm.co.uk. We will always try our very best to accommodate your wishes but please be aware that this is not always possible due to other fields selling out.

Our campsite is only open from May-September, across weekends and select midweeks.

Full payment will be taken at the time of booking. Your pitch/es will only be confirmed once this payment has been received. All payments are taken though our online booking system. Please click here to book your stay with us!

All of our bookings are taken online. Please click here to book your stay with us.

Yes we love watching people gathering around to enjoy a BBQ on their weekend with us! Please make sure they are kept well off of the ground or put in your fire pit so that they do not burn the grass- we want to look after our beautiful campsite. Please note that if we have had very hot and dry weather we may ask you kindly to not use your BBQ and fire pit.

If you have a favourite pitch/area then please feel free to leave a note in the comment box at the time of booking. We will always try to do our very best to make it happen but please know that we cannot guarantee that this will be possible.

We are a tent only site and are unfortunately unable to accept either camper vans or caravans.

There are toilets and shower blocks for you to use throughout your stay with us.

Unfortunately we cannot hold bookings for pitches. All bookings are done on a first come first served basis.

No deposit is taken as full payment is required at the time of booking. Your pitch/es will only be confirmed once this full payment has been received.

Please click here to see the different ways that you can get hold of us.

You can cancel your booking by emailing info@themacsfarm.co.uk. If you cancel your booking for any reason then the following will apply:

CANCELLATION PERIOD REFUND GIVEN
More than 22 days before arrival 100% refund minus booking fee
21-15 days before arrival 75% refund minus booking fee
14-8 days before arrival 50% refund minus booking fee
7-0 days before arrival No refund

Weekend bookings include stay for two nights (Friday and Saturday), bank holidays include stay for three nights (Friday, Saturday and Sunday) and our midweek stays are also three nights (Monday, Tuesday and Wednesday). If you book a midweek followed by a weekend or vice versa, you can stay on the changeover day free of charge.

Family friendly is what we are all about! We are a family run farm with a family friendly campsite!

We are a quiet family campsite. No music of any kind is permitted in any of our camping fields at any time and we kindly ask that the campsite is quiet by 10pm.

Food, farming and environmental education is such a huge part of what we do here on the farm and we love sharing this with you throughout your stay with us. We always have a lot going on on the farm. Check out what your ‘eggsperience’ might look like with us by clicking here. 

We absolutely love our farm and take pride in keeping it clean and tidy. We kindly ask that you take all of your rubbish and recycling home with you and your pitches must be left completely clear. To make this as easy as possible, we recommend that you try and leave and unnecessary packaging at home.

We are a working farm with 12,000 hens on site and are surrounded by livestock. Fireworks and lanterns can do a lot of damage to both them and our lovely farm. Therefore the use of them is strictly prohibited during your stay with us.

There are many electricity lines on the farm. Therefore there is strictly NO kite flying anywhere on site.

We do not allow unsupervised campers under the age of 21.

Yes! The South Downs way is very close by and we love seeing people exploring this beautiful part of the country by bike.

On occasion we do have private events on the campsite and we have had some wonderful weekends in the past. We choose these events and bookings very carefully as we care about our farm so much and it is very important that your event fits in with the ethos of our farm. For more information on private hire, please click here.

COVID (Virus) specific policy: If the government impose further travel restrictions for overnight stays (or national lock down), all full paid pitch fees will be offered a holiday date transfer (all transfer dates must be within the same calendar year of the cancellation date) or the option to receive 85% of fees refunded (15% withheld to cover admin and fees).

IMPORTANT NOTE: If you or a member of your group need to ‘self isolate’ and for safety reasons you wish to cancel your booking, our standard cancellation policy applies. We would therefore advise that you have travel insurance in place to safeguard your holiday costs.

This includes any Bumblebell Bell Tent bookings.